By now, you are highly aware that things are changing by the minute as the COVID-19 global pandemic unfolds. We want to share with you some changes taking place in our office—again.

With guidance from Governor DeWine’s ‘Stay at Home’ order, our front office will be closed to visitors as of March 23, 2020, 5 pm., until the order is lifted. However, you may still drop off documents as we will have a few staff in the office and are continuing to process and file taxes, but most of our accountants are working virtually from home. This is to help minimize in-person contact and to help stem the spread of COVID-19. We still encourage you to contact us by phone or email whenever possible.

We take the security and safety of our client data very seriously. Those working from home do not have any original documents. We are working off of our electronic records and will be using two-factor authentication for our Cloud and software applications in addition to other security measures. If you have any questions about this, please do not hesitate to call us at 330-453-7633.

On March 20, 2020, the U.S. Treasury Department Secretary announced that the 2019 income tax filing deadline will move to July 15, 2020, and that you may delay any payment of taxes of any amount, interest-free, until July 15, 2020. However, we encourage you to continue to send in your tax information by submitting through our secure Client Portal (most efficient way), or by USPS or FedEx to our office. Hall, Kistler will be using our portal or mailing returns to you instead of meeting in person with our clients and calling clients by phone when a conversation is needed.

Please let us know if you require your taxes filed by APRIL 15, 2020.

We are committed to serving you with exceptional service and with as little disruption as possible. As you know, this is a fluid situation, and we will keep you informed as we adjust our policies and business practices as needed.

Be well and stay safe during this trying time.

Your Team at Hall, Kistler & Company

Office address:
Hall, Kistler & Company
220 Market Ave., S. Ste 700
Canton OH 44702